Welcome

Welcome to the homepage of the research group Information Systems IV - Digital Platforms & Services at the KIT! 

As Artificial Intelligence (AI) becomes increasingly embedded in digital platforms and services, it is turning into a pervasive part of both the workplace and everyday life. Realizing the benefits of AI in a sustainable and responsible way requires a reflective approach to its use — one that enables individuals to harness technological opportunities while remaining aware of potential risks, such as overreliance or “blind” trust. Our research group is dedicated to reflective AI use.

If you are interested in…

  • reflective methods in AI (e.g., Explainable AI, Uncertainty-aware AI),
  • AI applications that create economic and societal value, or
  • equiping individuals with the skills to thrive in the age of AI

…you are in the right place!

Within these areas, we combine rigorous research with practical relevance to ensure that scientifically grounded insights translate into real-world impact. Based on our research, we are commited to delivering excellent education and advancing both academia and society. The research group is sponsored by IBM in addition to its engagement within the Karlsruhe Digital Service Research & Innovation (KSRI) Hub.

This website offers an overview of the courses and seminars we provide, current thesis openings, as well as the research conducted in our group - and if you are interested in joining our team, have a look at our current job opportunities. 

New Practical Seminar: Collaborating with GenAI to Solve AI Innovation Challenges
[LIMITED SPOTS REMAINING] Apply now for our new Practical Seminar: Collaborating with GenAI to Solve AI Innovation Challenges

In our new course, you take on a real-world innovation challenge in a small team and in collaboration with IBM and EnBW. You will build a working prototype for it, with IBM Bob as an AI development partner across the whole design & development lifecycle. Your job is to delegate the right tasks, question what the AI gives back, and take ownership of the result. Alongside the build, you reflect on how that collaboration actually went. Basics in programming are enough to start.

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New member of the DPS Team: Maximilian Graf
New member of the DPS Team: Maximilian Graf

Maximilian Graf graduated from the DHBW Mannheim with a bachelor’s degree in Information System Engineering - Data Science and the Karlsruhe Institute of Technology (KIT) master’s in Information System Engineering. During his master’s, he focused on Artificial Intelligence and Software Engineering and worked as an AI engineer at SAP. He will focus on applying AI under uncertainty and designing human-ai interaction.

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New Teaching Offerings at Information Systems IV: Learning for the Age of GenAI
New Teaching Offerings at Information Systems IV: Learning for the Age of GenAI

Social media networks shape how information and opinions spread, from viral marketing to echo chambers and fake news. Review the research on latency and context switching, and design an interaction mechanism that keeps users focused while the agent works. Today's AI systems are interactive, show their steps, and let users steer, but do these interactions make us stop and think or do the contrary?

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Presentation of the EKILED Project at the Days of Democracy
Presentation of the EKILED Project at the Days of Democracy

At last week's Days of Democracy in Karlsruhe, Julian Benz presented our EKILED project — explainable AI that helps students and educators recognise digital disinformation. The poster led to valuable feedback and good discussions with fellow researchers.

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EKILED Project Kicks Off in Ulm
EKILED Project Kicks Off in Ulm

All partners of the BMFTR-funded project EKILED met in Ulm this week for the official kick-off workshop. The project aims to make AI-based disinformation detection transparent and educationally accessible. Researchers from KIT’s Information Systems IV DPS group contribute an interactive explainability component to help users learn from and with the AI system. The consortium coordinated initial activities and laid the foundation for collaboration until the project’s completion in 2029.

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Information Systems IV Relaunches Digital Services: Foundations with a Fresh Take on the Field
Information Systems IV Relaunches Digital Services: Foundations with a Fresh Take on the Field

We are excited to kick off the summer semester with Digital Services: Foundations, offered by the Research Group Information Systems IV - Digital Platform & Services at the Institute for Information Systems (WIN) and lectured by Prof. Maximilian Förster. Starting this summer semester, the course takes students on a deep dive into the fundamentals, innovation methods, analytics, and trends in the realm of digital services today. While the course has a history at our institute, the content has been thoroughly revamped to reflect the latest developments in the field — and we are genuinely looking forward to exploring it together with our students.

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BMFTR-Funded Project Launches to Advance Explainable AI for Tackling Digital Disinformation
BMFTR-Funded Project Launches to Advance Explainable AI for Tackling Digital Disinformation

An application-oriented research project at the intersection of social impact and Explainable AI has officially launched: the BMFTR-funded project EKILED (Erklärbare KI zum Lernen über digitale Desinformation) aims to make AI systems for detecting disinformation more transparent and educationally valuable.

Against the backdrop of growing challenges posed by digital disinformation in today’s interconnected public sphere, EKILED focuses on advancing Explainable AI approaches to open up the “black box” of complex AI models. The goal is to help users—particularly students—understand how and why AI systems classify content as disinformation, and which patterns they rely on in doing so.

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Welcome Prof. Dr. Maximilian Förster: Research Group Information Systems IV - Digital Platforms & Services
Welcome Prof. Dr. Maximilian Förster: research group Information Systems IV - Digital Platforms & Services

We are pleased to announce that as of April 1, 2026, Professor Dr. Maximilian Förster has started his position as Junior Professor and Head of the Research Group Information Systems IV - Digital Platform & Services at the Institute for Information Systems (WIN) at KIT. The junior professorship is sponsored by IBM in addition to its engagement within the Karlsruhe Digital Service Research & Innovation (KSRI) Hub.

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