Seminar: Human-AI Collaboration

  • Type: Seminar (S)
  • Chair: Information Systems IV - Digital Platforms & Services
  • Semester: WS 26/27
  • Lecturer: TT-Prof. Dr. Maximilian Förster
  • SWS: 2
  • Lv-No.: 2500077
  • Information: Blended (On-Site/Online)
Content

(Generative) Artificial intelligence (AI) is dramatically changing how knowledge work is done. Across tasks and domains, AI is moving from a passive tool to an active collaborator that participates in the work itself: it proposes ideas, drafts and revises artifacts, analyzes information, and takes on tasks that used to be fully human. For instance, AI supports software development as a coding assistant, writing and content creation, data analysis and decision-making, design, research, and the delivery of digital services. Wherever it is applied, the central question is: how can humans and AI work together to create value?

Realizing these opportunities requires more than access to the technology. Human-AI collaboration fundamentally shifts people's roles, tasks, and required skills. On the one hand, users must learn to exploit the advantages of AI: delegating suitable tasks, leveraging its ability to generate results remarkably fast, and orchestrating its contributions throughout a workflow. On the other hand, because AI works so quickly and fluently produces output, critical thinking becomes more important than ever: AI is inherently uncertain, so users and developers must question and validate what it produces, explain the decisions behind their work, and take ownership of the result.

Shaping human-AI collaboration therefore becomes one of the defining challenges of our time. Effective human-AI collaboration rests on several key concepts: understanding the complementarity of human and AI strengths, delegating tasks accordingly, designing where to keep a human in the loop, recognizing and handling the uncertainty inherent in human-AI collaboration, and navigating the shift in the skills that people need.

This seminar follows a research-oriented approach: students engage scientifically with human-AI collaboration. Building on the current body of research, each student investigates a focused research question, for example by systematically reviewing the literature, developing a conceptual argument, or working on an empirical study. Students learn to situate their work in the academic literature, apply appropriate research methods, critically analyze evidence, and communicate their findings in a written seminar paper and a presentation.

Since we try to keep the content up to date, the concrete topics of this practical seminar are subject to change. 

Language of instruction English
Bibliography

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Bartelheimer, C., Heinz, D., Hönigsberg, S., Siemon, D., Li, M., Strohmann, T., Poeppelbuss, J., & Peters, C. (2025). Conceptualizing hybrid intelligent service ecosystems. Electronic Markets, 35, Article 44. https://doi.org/10.1007/s12525-025-00798-4

Dellermann, D., Ebel, P., Söllner, M., & Leimeister, J. M. (2019). Hybrid Intelligence. Business & Information Systems Engineering, 61(5), 637–643. https://doi.org/10.1007/s12599-019-00595-2

Fügener, A., Grahl, J., Gupta, A., & Ketter, W. (2021). Will Humans-in-the-Loop Become Borgs? Merits and Pitfalls of Working with AI. MIS Quarterly, 45(3), 1527–1556. https://misq.umn.edu/misq/article/45/3/1527/1891/

Hemmer, P., Schemmer, M., Kühl, N., Vössing, M., & Satzger, G. (2025). Complementarity in human-AI collaboration: concept, sources, and evidence. European Journal of Information Systems. https://doi.org/10.1080/0960085X.2025.2475962

Seeber, I., Bittner, E., Briggs, R. O., de Vreede, T., de Vreede, G.-J., Elkins, A., Maier, R., Merz, A. B., Oeste-Reiß, S., Randrup, N., Schwabe, G., & Söllner, M. (2020). Machines as teammates: A research agenda on AI in team collaboration. Information & Management, 57(2), 103174. https://doi.org/10.1016/j.im.2019.103174

Vaccaro, M., Almaatouq, A., & Malone, T. (2024). When combinations of humans and AI are useful: A systematic review and meta-analysis. Nature Human Behaviour, 8(12), 2293–2303. https://doi.org/10.1038/s41562-024-02024-1